Director of Cleaning Research International and the author and tutor of the Carpet Complaint Investigation Course for inspectors. Eric has also written numerous books. He has been involved in the investigation of carpet complaints since 1975 and has appeared in numerous cases as an Expert Witness.
Director of WoolSafe North American. Ruth co-wrote the North American Fibre Care Specialist online course. Ruth is an IICRC-Certified Master Textile Cleaner and Instructor in Color Repair, Rug Cleaning and Senior Carpet Inspector. Ruth specializes in carpet color correction for major carpet mills.
Adam is a consultant and consultant trainer with The Restoration Academy UK Limited. With over 28 years of experience, he is one of the most prolific trainers in the industry (in the UK) working with some of the most significant suppliers of products and services in the cleaning and restoration industry.
Gabriel is a fibre care professional specialising in Persian and Oriental carpet cleaning, restoration and colour repair. He initially started as a carpet cleaner but soon discovered his passion for hand-made rugs, and colour repairs.
He has developed the Brio Dyes – acid dyes specifically formulated to make rug and carpet bleach spot corrections easier and has also put together a set of dyes for sisal and seagrass colour repairs. He is currently working on a set of natural dyes.
Jim’s love of people and his need for a fast-paced, exciting, and merit-driven vocation naturally led him to a career in sales and marketing. He has spent the last 25 years working for, and with, some of the most successful, high-end textile restoration and protection firms in the world. Jim’s accomplishments in this field has led to opportunities to share his experience both as a consultant and a speaker.