Classroom courses

This 5-day training course is intended to deliver the most comprehensive and best value for money carpet and upholstery cleaning training available in the UK today. We believe that this investment will produce a very quick return on investment to those who learn, adopt and adapt to the best practice built into the modules in this program.

This course assumes that the student has reached a reasonably high level of competence and experience in cleaning carpets and rugs. It is also intended to be an essential reference and resource for those who are concerned with maintaining residential (domestic) or commercial (contract) wool carpets and rugs, whether they become a WoolSafe-Approved Carpet Care Specialist or not.

Complaint Investigation Training Course

This 2-day course is presented by Dr Eric M Brown of Cleaning Research International, who has been a carpet inspector for more than 30 years, during which time he has inspected hundreds of installations, both residential (domestic) and commercial (contract). A significant number of claims have gone to Court, where Dr Brown has acted as an expert witness.

One day seminar for carpet cleaners

A classroom based course with ‘hands on’ practical participation by trainees. The course covers such essentials as: refitting loose carpet and door bars, basic carpet repairs, re-stretching, seam repairs etc. It has proven very popular with carpet and rug cleaners wishing to add a premium service for their clients and make safe fittings prior to cleaning.

This unique and practical one-day course has been specifically designed to instruct trainees how to master the unique chemistry and physics involved with the successful removal of common spots and stains from wool and wool-rich carpet and rugs. It is aimed at carpet cleaners, house keepers, facilities managers and anyone else responsible for the maintenance of quality carpet.

The Rug Cleaning Technicians course covers natural (wool, silk, cotton, linen, coir, sisal) and synthetic (rayon, nylon, polyester, acrylic, olefin) fibers, weaving, hand-knotting and tufting; dyeing; rug types and identification; cleaning techniques ranging from minimum-moisture to total-immersion; fringe cleaning, blocking and minor repairs.

On completing this one-day colour repair course trainees will have the necessary knowledge and hands on practice to offer colour repair as an additional service, opening up a new income stream and helping to secure cleaning work where solutions to existing carpet issues can now be included in the quote.

This 1-day course covers common insect pests, their lifecycle and how to control them. The course is presented by Julie Roberts, a WoolSafe Certified Trainer. The course fully complies to C.O.P.R. Requirements (Control of Pesticide Regulations 1986) and is certificated. Successful trainees receive personal T.I.P.numbers.

This one-day course teaches trainees the best methods, chemistry and techniques for cleaning, maintaining, protecting and carrying out spot removal treatments on a variety of natural fibre carpets, rugs and textiles including: sisal, viscose, silk, bamboo, sea grass and coir.

This intensive one-day course not only looks at cleaning machines, systems and chemistry best suited to removing soils found in the contract environment but also the paperwork required for your quote to be considered and how to price to win the work.

KickStart Covers the fundamental things every cleaning company should have in place and the simple marketing activities you can start doing straight away. Low cost ideas to generate more business, and how to ensure you nurture your clients so they remain loyal. Although Part 1 in a 3-part Marketing Masterclass programme KickStart Marketing works well as a stand alone course too.

The course shows you how to gather and use testimonials to make your whole sales process easier and more efficient. Convert more enquiries into clients, sell more higher margin services, and more. When trainees have completed the course they will have a complete plan to implement in the following weeks. Although Part 2 in a 3-part Marketing Masterclass programme Testimonials Drive Sales & Boost Profits works well as a stand alone course too.

The course shows you how to make more of the data you have already, and why having a database is key to your business success. It’s not just about sending a reminder letter. There are so many ways you can increase sales to existing clients and convert more of those prospects into paying customers. By the time you have completed the course you will have a plan in place to get more clients and earn more from the ones you have! Part 3 in a 3-part Marketing Master Class programme, Maximising Your Data works well as a stand alone course too.

3-Day Live Conference + 30 days of access to Textile Pro Online Modules

Lisa Wagner and Mark Kennedy present an in-depth rug program focusing on both technical and marketing topics central to building a successful rug cleaning operation. Participants will gain a higher level understanding of the rug cleaning process, including best practices that minimize mistakes and produce superior cleaning results. Participants will also discover the best performing strategies and systems for building highly profitable long-term relationships with clients.